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	Comments on: Audi El Paso Service Center Reviews	</title>
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	<description>No nonsense info for A6 owners and those who plan</description>
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		By: mark		</title>
		<link>http://audi-a6.org/dealers/audi-el-paso-service-center-reviews-hours-customer-location/#comment-5184</link>

		<dc:creator><![CDATA[mark]]></dc:creator>
		<pubDate>Thu, 03 Jun 2021 15:52:32 +0000</pubDate>
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					<description><![CDATA[I bought what appeared to be a nice used truck from Audi of El Paso. I made it very easy for them, paid full asking price, let them arrange the financing, and gave them plenty of time to prepare the truck for me to pick up. I drove over 300 miles to buy this truck, it was exactly what I was looking for.

On the fourth day after purchase, I had a check engine light come on. I immediately contacted the salesman with NO response. I have made 3 attempts and to this day (day 6) have yet to receive a reply of any kind.

Needless to say, I am disappointed with their lack of follow-up or even basic customer service. I have not even had the truck for a week, and now will have to have it towed to a local dealership to find out what the check engine light is for. On top of that, I will have to pay for repairs on a vehicle that I haven&#039;t had for a week yet.

The salesman swore that this truck was gone over from top to bottom by their mechanics, 150 point inspection, etc. with a clean bill of health, yet here is sits, a pretty $25,000 yard ornament that I will be paying on for the next 5 years.

I understand not wanting to give warranties on used cars, but seriously? 4 days?  They seem focused on the sale, not any type of follow up, customer service, or repeat business.]]></description>
			<content:encoded><![CDATA[<p>I bought what appeared to be a nice used truck from Audi of El Paso. I made it very easy for them, paid full asking price, let them arrange the financing, and gave them plenty of time to prepare the truck for me to pick up. I drove over 300 miles to buy this truck, it was exactly what I was looking for.</p>
<p>On the fourth day after purchase, I had a check engine light come on. I immediately contacted the salesman with NO response. I have made 3 attempts and to this day (day 6) have yet to receive a reply of any kind.</p>
<p>Needless to say, I am disappointed with their lack of follow-up or even basic customer service. I have not even had the truck for a week, and now will have to have it towed to a local dealership to find out what the check engine light is for. On top of that, I will have to pay for repairs on a vehicle that I haven&#8217;t had for a week yet.</p>
<p>The salesman swore that this truck was gone over from top to bottom by their mechanics, 150 point inspection, etc. with a clean bill of health, yet here is sits, a pretty $25,000 yard ornament that I will be paying on for the next 5 years.</p>
<p>I understand not wanting to give warranties on used cars, but seriously? 4 days?  They seem focused on the sale, not any type of follow up, customer service, or repeat business.</p>
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